CHOOSE YOUR TRANSPORTATION METHOD BELOW
Our Dial-A-Bus is a transportation system which requires a reservation by calling during office hours, preferably 2-5 days ahead of time. This service runs from Monday through Saturday.
Our Shuttle service does not require a reservation. Simply wait at the stop closest to where you are located and the bus will come. The service runs from Monday through Friday.
You can view the MTA Metro-North Railroad Train Schedule by clicking here.
Starting January 1, 2014, the General Fare for all Town transportation services will be $3.00 per ride. Senior Citizens age 60+, disabled individuals, and Medicare card holders are entitled to ride for Half- Fare. The current fare for seniors and disabled individuals is $1.00 per ride.
Monday-Friday : 8:00am - 2:00pm
We are a Town of Wallkill public transportation service open to all riders within the Town. Dial-A-Bus is a demand response system servicing as many riders as possible during any given hour. All service is by reservation only and must be called into our office in advance. Safety is given top priority on all fronts.
Transportation is provided to/ from locations within the Town of Wallkill, outside of the City of Middletown.
Our buses run from 7:30 AM through 5:00 PM, Monday through Friday and 8:00AM through 3:15PM on Saturday.
Office hours are Monday through Friday from 8:00 AM - 2:00 PM . The office is closed on weekends and holidays. Messages for canceling a ride may be left on the voicemail at any time.
The one-way fare for a ride on the Dial-A-Bus is $3.00 for the general public. Senior Citizens age 60+, disabled individuals, and Medicare card holders are entitled to ride for Half- Fare. The current fare for seniors and disabled individuals is $1.00 per ride. If you would like more information about obtaining an ADA Card, please call the office. Children up to and including age 13 must be accompanied by an adult. Children age 4 and under are free and it is your responsibility to provide a child safety seat for your child if you wish to use one.
Reservations can be called into our office at any time between 8:00 AM - 2:00 PM Monday through Friday or entered online at www.townofwallkill.com (then click on the "Transportation" button) at any time. All rides are first come, first served and as the schedule allows, so have a 2nd choice ready if your 1st choice is not available. A reservation is occasionally available the same day of your call/online reservation but it is recommended you reserve a ride several days ahead of time to assure a place with our service. Reservations for Monday must be made by 1:00PM Friday. In the case of a Monday holiday, reservations for Tuesday must be made by the previous Friday.
You must speak to dispatch to make a reservation or use the online reservation service. Reservations will not be accepted by voicemail.
We want you to have a positive experience with the Dial-A-Bus so please be ready to board the bus 5 minuets before arrival time. The bus will occasionally arrive earlier than your scheduled pick up time so please be ready a few minutes earlier than the times given. Please be patient if our drivers are not arriving to you immediately since accidents, traffic, weather, and other situations can cause drivers to run late. Have your money ready to hand to the driver upon boarding the bus. Please have exact change.
Please wait for the bus in an area where you can see the bus and where the driver can see you. The driver will only wait 3 minutes for you to come out before continuing to the next customer.
Dial-A-Bus is a shared ride so you may have to ride on the bus awhile to enable the driver to transport other passengers.
If the weather is bad, we will take the bus off the road. When we are delayed or closed, there will be a message on our voicemail.
If you are unable to keep your reservation, call the Office as soon as possible, preferably the day before which enables us to schedule other riders. We understand that occasionally circumstances arise which require you to cancel your ride the same day but please call at least 2 hours prior to your scheduled pick up time to ensure that the driver receives the message canceling your ride for that day. PLEASE SEE THE "NO SHOW AND CANCELLATION POLICY."
Any changes to your ride must be done through the office and can only be accommodated if it does NOT interfere with the driver's schedule or route. Same day changes are permitted only as the schedule allows.
If you have any questions, please feel free to call or write us:
TOWN OF WALLKILL DIAL-A-BUS
99 TOWER DRIVE, BUILDING A
MIDDLETOWN, NEW YORK 10941
OFFICE HOURS (Reservations/info)
Monday-Friday 8:00 AM - 2:00 PM
We do NOT operate on the following holidays:
We also have shorter hours on Christmas Eve and New Year's Eve with the office closing at Noon.
***The Town of Wallkill Dial-A-Bus and Shuttle Bus Services reserves the right to deny ridership to any person who unreasonably interferes with the use and enjoyment of our services for other riders, or any person who unreasonably interferes with the delivery of services provided by employees of the Town of Wallkill Dial-A-Bus and Shuttle Bus Services to its customers.***